Support
Tell us what went wrong.
If Niblet is not doing what it should, send us the details and we will help you work through it.
Email us
Write to [email protected]. We read support messages ourselves.
To help us find the problem, include:
- Which display you are using, such as Niblet One or Tidbyt Gen 1.
- What you expected to happen and what happened instead.
- The exact error message, if there was one.
- A photo or short video when the problem is visible on the display.
- Your firmware version, if you can see it.
Never send a Wi-Fi password, device token, recovery key, card number, or account password.
A few useful links
Account and privacy requests
You can delete an eligible personal account from the Account screen. Our account deletion page explains each method and what happens to the data. For access, correction, deletion, or another privacy request, email the same support address. Our privacy notice explains what we keep and why.